EndoTracker support

Help when you need it.

Find quick answers about daily entries, medications, Pro features, reports, privacy, subscriptions, and technical problems.

App help

For a technical problem, include the EndoTracker version, your iPhone model, iOS version, what you expected, and what happened.

Contact Parivee Apps

Open a prepared email?

Your email app will open with a subject and source label for this website already filled in. That helps us recognize your message as an EndoTracker request.

Source EndometriosisTracker.com

The email address is assembled only after this confirmation to reduce automated harvesting. This website does not send or store your message.

Privacy help

Read how on-device health entries, App Store purchase information, reports, and website delivery are handled.

Read the privacy policy

Quick answers

Common support questions

How do I add more than one registration on the same day?

Create another registration when your symptoms change. EndoTracker is designed to support multiple entries during a day so a morning and evening do not have to be flattened into one score.

Can I add a medication that is not in the built-in list?

Yes. EndoTracker includes more than 30 built-in endometriosis medications and also lets you add your own medication.

Which features are part of Pro?

The App Store listing identifies pattern discovery, medication comparisons, PDF health reports, and notes and journal features as Pro features.

How do I manage or cancel a subscription?

Subscriptions are managed through your Apple ID in the App Store. Open iPhone Settings, select your name, select Subscriptions, then choose EndoTracker. Apple handles billing and cancellation.

Where are my symptom entries stored?

The current App Store description says EndoTracker health entries stay on your device, with no account and no cloud for those entries.

App Store billing and purchases

Apple manages payments, subscription cancellations, purchase history, and refund requests for App Store purchases. Parivee Apps does not receive your full payment card information.

Use Apple Billing Support for billing questions, or use Restore Purchases in the app when available to restore eligible access linked to your Apple ID.

Before sending a support email

  • Check that iOS and EndoTracker are updated to the latest versions available to you.
  • Describe the exact screen and action where the issue appears.
  • Include any error message in full.
  • Say whether the problem can be repeated.
  • Do not send private health diary details unless they are necessary and you choose to share them.

EndoTracker is not an emergency service

The app and this support inbox are not monitored for medical emergencies. If you have sudden or severe pelvic pain or think you may need urgent help, contact the emergency or urgent-care service where you live.

Return to your private symptom diary.

Open the App Store to download or update EndoTracker for iPhone.

View EndoTracker on the App Store